Returns & Exchanges
At All Citizens, we stand by the quality of our products and offer a 30-day window for returns and exchanges to ensure you find your perfect fit. Items must be in their original, unwashed, and unworn condition to be eligible for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and attach it securely to your package.
Mail the Items
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your records to track the shipment.
Receive Your Refund
Once our warehouse inspects and processes your return, your refund or exchange will be issued within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing